Straight to your reception. No call centre. No callback chase.
📞
Your team. Their first hello.One live call. One practice.
Australian owned and operated
📞Only pay for qualified calls
💸$0 retainer $0 ad budget
🎧Every call tracked and recorded
Dental Help Now vs everything else
Lead-based marketing makes your reception chase. We make your phone ring.
With clicks, forms and shared enquiries, the work starts after the lead arrives. With Dental Help Now, a patient is already on the phone. Here is the difference, side by side.
Dental Help Now
Dental marketing agencies
Lead sites & directories
What you actually get
✓Live patient calls
✗Clicks and enquiry forms
✗Shared contact details
Patient intent
✓In pain, wants to be seen today
✗Browsing and comparing
✗Browsing and comparing
Speed to contact
✓Instant. They call you
✗Callback and follow-up lag
✗Callback race against other practices
Exclusive to you
✓Always. One call, one practice
–Yours, but you pay either way
✗Sold to several practices
What reception does
✓Answer and book
✗Chase enquiries
✗Chase enquiries
Upfront costs
✓$0
✗Retainer plus ad budget
✗Listing fees or lead credits
When you pay
✓Per qualified call only
✗Monthly, patient or no patient
✗Per lead, patient or no patient
Who carries the risk
✓We do
✗You
✗You
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Pay for live patient conversations, not clicks and form fills.
A patient on the phone is different from a lead in your inbox.
They are already looking for care. Your team can answer questions, assess availability and book while intent is highest.
How it works
They search. They call. Your reception answers.
Nothing to install, no campaigns to manage, no software for your practice manager to learn.
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Step 1
Patient searches
Someone with a broken tooth or severe pain searches for an emergency dentist and finds us. We build and fund all of the advertising.
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Step 2
Patient calls
They call our number. No enquiry form, no waiting for a callback. Our technology checks their location and your hours in real time.
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Step 3
Your reception answers
The call connects live to the number your reception already answers. No operator screens or transfers the patient. Your team says hello first.
We fund the advertising. You pay when a qualified urgent dental call reaches your reception.
Urgent patient enquiries
The types of dental calls we route
These are some of the most common urgent enquiries we route. They are examples only, and other patients seeking urgent dental care may also be connected to your practice.
🦷Severe toothache💥Broken or chipped tooth👑Lost filling or crown🤒Swelling or abscess🏈Knocked-out tooth⚠️Urgent extraction😷Wisdom tooth pain🏒Sports and dental injury
Why urgent dental calls?
Patients looking for care now are ready to act.
These patients already have an active dental problem and are looking for care now. That shortens the gap between enquiry and appointment and gives your practice the opportunity to turn an urgent first visit into an ongoing patient relationship.
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High intent
They have an active dental problem and are already seeking care.
📞
Ready to talk
Your reception can answer questions and book while intent is highest.
🦷
Potential long-term patient
An urgent first appointment can begin an ongoing patient relationship.
Every call we deliver is a real patient we have paid to reach, so we only partner with practices set up to look after them.
You are a great fit if
You answer, and you have room
✓ Reception reliably answers the phone during opening hours
✓ You can see urgent patients the same day or next day
✓ You have chair time and want to fill it with new patients
✓ Reception can book a patient while they are on the phone
✓ You would rather pay for patients on the phone than for clicks and reports
We are not for you if
Calls would ring out or wait
✗ Your calls often go to voicemail or an answering service
✗ Your book is full and you cannot fit urgent patients in
✗ New patients are usually asked to wait for a callback
✗ You are after branding, social media or SEO rather than patients this week
✗ You expect every call to become a patient. We deliver the call, your team books it
Advertising that respects AHPRA rules
We advertise access to urgent dental care, not treatments or outcomes. Your clinicians handle every clinical conversation. We never make claims on your practice's behalf.
✓ No treatment or outcome claims
✓ No testimonials in advertising
✓ No clinical advice, ever
5free calls
Your first five patient calls are on us
Take five real patient calls at no charge and listen to the recordings. From the sixth call, you can buy calls in prepaid packs at the price quoted before purchase. No contract, no retainer, top up when you want more, pause when your book is full.
Simple pricing
Only pay-per-call
Your call price is based on patient demand, expected volume and competition in your area. Rates can vary with market conditions and seasonality, but you will always see and approve the price before buying a call pack.
Pay per qualified patient call
Quoted for your market and expected call volume. Unqualified calls are never billed.
$0
Monthly retainer
$0
Ad spend and setup fees
$0
Unqualified calls
No lock-in. If the calls stop being worth answering, you unplug from the network. That is our accountability.
No. Nobody at Dental Help Now answers, screens or transfers the patient. When they call our number, our technology reads where they are calling from and connects them to a participating practice's reception in real time. Your team is the first voice they hear.
Instead of paying an agency a monthly retainer or funding your own ads, you pay an agreed price each time a qualified patient call is delivered to your reception. No qualified call, no charge.
A real patient calling from within your agreed catchment, during your delivery hours, seeking dental care and staying connected past the minimum call length. We define these rules in writing before launch. Every call is recorded, so its quality can be reviewed.
Yes. Every call that connects to your reception is yours alone. It is never shared, resold or sent anywhere else, unlike lead sites that sell the same enquiry to several practices. Just be ready to answer: a patient in pain who cannot reach a practice simply rings the next one.
Your first five qualified patient calls are free. You take them, listen to the recordings and judge the quality yourself. From the sixth call, you can buy calls in prepaid packs at the price shown before purchase. There is no contract, so you can pause or stop at any point.
Your price per call depends on patient demand, expected volume and competition in your area. Rates can vary with market conditions and seasonality, but you approve the price before each call-pack purchase. There is no retainer, ad budget or setup fee on top, and unqualified calls are never billed.
Our advertising promotes access to urgent dental care. It makes no treatment claims, no outcome claims and uses no testimonials, and we never give clinical advice. Your clinicians handle every clinical conversation and your practice remains responsible for its own advertising.
No. Calls route to the number your reception already answers. Nothing to install, nothing to learn, no change for your patients.
Yes. We set a weekly call cap and your delivery hours before launch, and you can pause or adjust them whenever your book changes.
No, and be wary of anyone who says they can. We deliver a live patient at the moment they are looking for help. Answering well and booking them is your team's job, and the call recordings show you exactly how both halves are performing.
No lock-in. We earn your business every week by sending calls worth answering. If they stop being worth it, you unplug.
Ready to hear from patients who need you today?
Tell us where your practice is. We will check the patient demand in your area and come back with your price per call.
